Digital technology offers powerful tools to stay connected. Social isolation remains a serious concern for many older adults, and video calls provide a quick, convenient way to maintain communication, complementing face-to-face visits (National Center for Biotechnology Information [NCBI], n.d.-a). A systematic review of mobile technologies found they not only help families stay connected but also link older adults to healthcare resources and encourage both physical and mental well-being (NCBI, n.d.-b). With the right devices and support, seniors can embrace technology and enjoy richer, more consistent connections.
Understanding the Benefits—and Barriers
Video calls allow families to see facial expressions, share smiles, and check in on well-being in real time. However, adoption can be slowed by factors such as complicated devices, limited digital skills, and reduced confidence (NCBI, n.d.-a). Training, patience, and simplified technology play a critical role in helping seniors overcome these barriers.
User-friendly Devices and Apps
Several devices are specifically designed with older adults in mind, making video calls and digital communication easier to manage:
- GrandPad: An 8-inch tablet with large icons, built-in cellular connectivity, and one-touch video calling (Seniors Guide, n.d.).
- ViewClix: A digital picture frame that receives video calls and messages; its auto-answer feature is ideal for those with cognitive impairments (Seniors Guide, n.d.).
- Amazon Echo Show: A smart display with voice-activated video calling (Seniors Guide, n.d.).
- CallGenie and OnScreen: Devices that connect directly to a TV and automatically answer incoming calls, perfect for individuals who prefer larger screens (Seniors Guide, n.d.).
In addition, most standard tablets now include accessibility features such as magnification, voice commands, and simplified home screens, which can further ease the learning curve.
Tips for Successful Adoption
To help seniors feel comfortable using digital tools, keep the process simple and supportive:
- Start slowly: Introduce one device or app at a time.
- Use clear language: Explain steps in plain terms (e.g., “Tap the green button to answer”).
- Create written guides: Step-by-step instructions with pictures provide a helpful reference.
- Reinforce confidence: Celebrate small successes and reassure your loved one that mistakes are part of learning.
- Schedule practice sessions: Consistency builds familiarity and confidence.
- Ensure security: Keep devices updated, use secure passwords, and warn about phishing or scam calls.
Integrating Technology into Daily Life
Technology becomes most effective when it is woven into everyday routines. Encourage older adults to use video calls for:
- Regular chats with family and friends
- Telehealth appointments
- Virtual exercise classes or workshops
- Online book clubs or hobby groups
Companion services like The Caretakers Club can also provide practice sessions for seniors, helping them become more confident with video calls and apps. When introduced gently, technology can enhance daily life rather than complicate it.
Technology as a Bridge
With proper support and encouragement, technology becomes a bridge, not a barrier. Video calls and digital apps provide lifelines to family, friends, and healthcare providers. Combined with caring human interaction—such as the check-in calls offered by The Caretakers Club—these tools make aging feel less isolating and more connected.
References
National Center for Biotechnology Information. (n.d.-a). Video calls and geriatric communication. Retrieved from https://pmc.ncbi.nlm.nih.gov
National Center for Biotechnology Information. (n.d.-b). Systematic review: Mobile technology use in older adults. Retrieved from https://pmc.ncbi.nlm.nih.gov
Seniors Guide. (n.d.). Best devices for senior video calling. Retrieved from https://seniorsguide.com
